Greencore Group

February 10, 2009 posted by Lucas Communications

The Greencore group produce over 100 million ready prepared meals for the U.K market. All cooking and chilling systems are network based and with such high volume production reliability is paramount at all times.

Chris Jolley (Group IT Manager) quoted “After a pipe fitting contractor unknowingly cut through a shielded Cat5e cable the cooking process reported an error code that would not allow the pasta sauce tank to enter the cleaning cycle, until communications to the network had been restored the whole system had stopped. This could have potentially caused major problems if Lucas Communications had not reacted immediately. One of their engineers arrived on site within two hours of our phone call, equipped with a Fluke DTX cable analyser. 20 minutes later the point at which the cable had been cut was identified and a effective repair carried out. In my opinion this was an outstanding response to the problem as all this took place at 2.30am Saturday morning.”

“I would recommend Lucas to any company that demands the highest of standards. All the engineers are dedicated professionals that understand the importance of the strict hygiene and husbandry routines enforced at each of the U.K sites”

Sleepmasters

February 10, 2009 posted by Lucas Communications

A recent project undertaken by Lucas Communications was the complete Cat6 cabling of the new Sleepmasters Distribution Centre at Lutterworth. This project was carried out in two phases and Lucas Communications managed the structured cabling installation from the beginning to end to ensure that the project was delivered on time and to specification.

Group IT manager Andrew Bolton selected Lucas Communications to install the structured wiring system that would support a voice and data network. “We selected Lucas Communications because of the total package they offer. The project manger liaised daily with other building services ensuring a very smooth installation that was delivered on time and within budget.”

The installation was delivered with a 25 year manufacturer’s guarantee, with a hard copy of the test results provided during the project handover. “In my opinion, using Lucas Communications has proven to be a great success the standard of the installation was very high.”

Pipeline Induction Heat Ltd (PIH)

February 10, 2009 posted by Lucas Communications

pihPIH are a large engineering company based in the Northwest of England that specialise in the protective outer coating on pipelines for the gas and oil industries. The project involved the installation of a multimode fibre optic “Backbone” that would support 10GB bandwidths between two campus buildings.

With this brief Lucas Communications specified a 16 core OM3 wire-armoured cable that would be terminated on site using a Fitel Fusion Splicer. All terminations where verified using a Noyes M100 OTDR.

Andrew Naylor (IT Manager) stated “We would use Lucas Communications on future installations due to the professional no-nonsense approach and would definitely recommend them to someone else. If you need a company that is geared more towards engineering rather than a sales driven approach, which is going to do a first class job and listen to your requirements, they’re the people to speak to. Lucas Communication’s engineers and management are all very approachable and resolve any issues that have arisen without fuss.”